Privacy Policy

Effective date: November 2, 2026

Who we are and what this policy covers

Social Security Learning Center, at sslearningcenter.com, is a privately operated educational resource managed by Covered Leads ("we," "us," or "our"). We publish general Social Security education and advertise participating financial professionals. We are not affiliated with or endorsed by the Social Security Administration or any government agency, and we cannot access your official benefit records.

This policy explains how we handle information when you visit this website, request a book through our Facebook or Instagram lead forms, or contact us. It does not replace the privacy policies of Facebook, Instagram, the Social Security Administration, or a financial professional's separate website or services.

Information we receive

• Book requests through Meta Instant Forms: Social Security Learning Center lead forms on Facebook and Instagram collect your full name and email address. Some forms for Ira Work's book also collect your phone number and a separate Yes/No answer about whether you agree to receive text messages. We also receive the form you completed, the campaign, and the time of your request.
• Information you send by email: your email address, any name you provide, the contents of your message, and attachments you choose to send.
• Technical information: our hosting and website service providers may process your IP address, browser and device information, requested pages, referral information, timestamps, and error or security logs to deliver and protect the website.

Meta Instant Forms are separate from this website. The guide request forms on this website remain disabled: typing into a website guide form does not submit a request, deliver a guide, or send a lead to a financial professional. Reading or downloading a book on its hosted book page on this website requires no second form.

Please do not send Social Security numbers, benefit-account credentials, government identification, bank or payment details, medical information, or other sensitive personal information. We do not need these details to provide educational content.

How we use information

• To deliver the book you requested and manage your contact record.
• To send requested follow-up about the book and the named advisor's services, and text messages only if you answered Yes to SMS consent.
• To display and maintain the website, investigate errors, prevent abuse, and protect security.
• To respond to messages and privacy requests you send us.
• To comply with applicable legal obligations and establish or protect legal rights.

Our CRM and the named advisor

Book requests from Meta Instant Forms are synced into the Covered Leads customer relationship management system, provided by GoHighLevel (LeadConnector), for requested book delivery, contact management, and follow-up. GoHighLevel processes this information as our service provider.

Each sponsored book is provided by a specifically named advisor. For the current pilot, that advisor is Ira Work of First Financial Coaching Inc. Your contact details may be shared with him solely to respond to your request and coordinate the follow-up you requested. They are not shared with other partner professionals.

Your SMS consent belongs to Social Security Learning Center, operated by Covered Leads. It is not transferred to Ira Work or anyone else to send you their own independent marketing texts. An advisor handles information it receives under its own privacy practices and applicable law; contact that advisor directly about it, or contact us for help.

Other disclosures of information

We may use service providers for website hosting, CRM, technical support, security, and email and text communications. They receive information needed to perform those services for us. We may also disclose information when required by law or legal process, to protect people and our legal rights, or in connection with a business transfer, subject to applicable privacy protections.

We do not sell personal information or share website visitor information for cross-context behavioral advertising. If future practices constitute a sale or sharing under applicable law, we will update this policy and provide the notices and choices required before those practices begin.

Text messages (SMS)

Affirmative SMS consent is recorded separately from providing a phone number; supplying a phone number alone is not SMS consent. SMS consent is optional and not a condition of receiving the free book. SMS opt-in data and consent are not sold or shared with third parties or affiliates for marketing purposes. Service providers may process this information solely to operate the text program. Opting in to Social Security Learning Center texts does not authorize Ira Work or any other advisor to send you independent marketing texts. Reply STOP to opt out or HELP for help. See our SMS Terms.

Cookies and advertising

We advertise on Facebook and Instagram, services operated by Meta. Meta processes activity within those services, including ad impressions, clicks, and the Instant Forms you complete there, under its own privacy policy. Clicking an ad may include a campaign or referral identifier in the website address. Running an ad does not itself mean this website sends your information to Meta.

This website does not currently have a Meta Pixel or Conversions API integration configured, and we do not currently send website conversion events or customer lists to Meta. No advertising tracking permission is requested through a cookie banner at present. This is separate from Meta's own measurement of activity on Facebook or Instagram.

Hosting and delivery services may use essential technical mechanisms to operate and secure the site. The site also requests fonts from Google Fonts and images from our media hosting providers; those requests may disclose technical information such as your IP address and browser details to those providers.

Our website host provides aggregate, first-party visit statistics, such as page visits, referring site, device type, and country. To measure interest in a book, the Download PDF button opens a dedicated download page, and we review the aggregate number of visits to that page. This measurement does not use your name, email address, or phone number, and it is not shared with Meta or used for advertising.

Before adding advertising tracking, we will update this policy to explain the information sent, the recipient, and the measurement or advertising purposes, and implement consent and opt-out controls where required. Where consent is required, advertising tracking will not run without it. Any consent record will document the choice, time, and notice shown; you will be able to withdraw permission without losing access to educational content.

You can manage cookies in your browser and manage advertising preferences with Meta. Blocking cookies may affect website functions and does not by itself stop Meta from measuring activity within its own services. Learn more in Meta's Privacy Policy and Meta's ad preferences.

Retention and security

We retain information only as reasonably needed for the purpose it was collected, responding to your requests, security, and applicable legal obligations. Retention depends on the type of information and the circumstances; information no longer needed is deleted or de-identified, subject to required retention and backup cycles.

Book request and CRM contact records are kept while needed to deliver the requested book, manage your contact record, and provide requested follow-up. SMS consent and opt-out records are kept as needed to honor your choices, including STOP requests, and to demonstrate compliance. You can ask us to delete your information using the contact details below, subject to applicable exceptions.

We use reasonable safeguards appropriate to the information we handle. No website, email service, or storage method can guarantee absolute security. Please avoid sending sensitive information by email.

Your privacy rights and choices

Depending on where you live and which laws apply, you may have rights to request access to or a copy of your personal information, correction, deletion, portability, restriction of use, or an objection to certain processing. You may also have rights to opt out of sale, sharing, or targeted advertising, withdraw consent, or appeal a privacy-request decision. These rights are subject to applicable exceptions; they are not a promise that every law applies to our business.

Send a request or appeal to contact@sslearningcenter.com and describe what you would like us to do. We may ask for information reasonably necessary to verify your identity or an authorized agent's authority, but please do not email identification documents or Social Security numbers. We will respond within the period required by applicable law and will not discriminate against you for exercising applicable privacy rights. You may also contact your local privacy regulator where available.

You can unsubscribe from follow-up emails using the link in an email or by contacting us, and stop texts by replying STOP. Withdrawing optional marketing consent will not prevent delivery of a requested book. To withdraw permission given to a sponsoring professional, contact that professional as well.

We do not currently conduct website advertising tracking that requires a sale or sharing opt-out. If that changes, we will honor legally required browser opt-out signals, such as Global Privacy Control, for the covered processing and provide the appropriate controls. A browser Do Not Track signal does not create additional tracking on this site.

Children and international visitors

This website is intended for adults researching Social Security and retirement, not children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can investigate and delete it as appropriate.

Our website is intended primarily for a United States audience. Our service providers may process information in the United States or other countries where they operate; privacy laws may differ from those in your location. Applicable protections and rights continue to apply where required by law.

Links to other websites

Links to government resources, social platforms, and financial professionals take you to services we do not control. Review their privacy policies before providing personal information. We do not receive access to your Social Security records when you follow a link to the Social Security Administration.

Policy updates

We will update this page and its effective date when our practices change. For material changes, we will provide additional notice or request new consent when required by law. A policy update does not replace any required consent.

Contact us

For privacy questions or requests, contact Covered Leads, operator of Social Security Learning Center, at contact@sslearningcenter.com.